News Ticker Problem

• Question status -
• Lothar Wagner

  Participant

  Hello,

  i purchased BitcoinMagazine.

  Great!

  But i have one problem … after activating the newsticker, it looks like this:

  

  Any idea, what i made wrong?

  Thanx and greetz.

  November 21, 2015 at 11:40 pm #5707
  Support Staff

  Keymaster

  Hi Lars,

  thank you for purchasing!
  Can you please re-download theme from your account page: https://www.simplewpthemes.com/account/, it should be good now.

  Let me know if you have any other issues.

  Best regards,
  Sinisa

  November 22, 2015 at 1:57 pm #5708
  Lothar Wagner

  Participant

  This reply has been marked as private.

  November 22, 2015 at 4:17 pm #5710
  Support Staff

  Keymaster

  Hi Lars,

  you need to download theme from account page, and reinstall it, or just replace custom.js file in js folder via FTP, or copy / paste via appearance / editor. It will work.
  It’s working even for free, not just for $15 ;), though bugs sometimes occur.

  Let me know if you have any questions.

  Regards,
  Sinisa

  November 22, 2015 at 4:43 pm #5712
  Lothar Wagner

  Participant

  This reply has been marked as private.

  November 22, 2015 at 6:24 pm #5714
  Support Staff

  Keymaster

  It seems that I re-uploaded the old version, without the changes… Sorry!
  You may re-download now, it’s all good now. If it’s not working again (and it must work now), leave me admin access to your site (mark reply as private), and I’ll do changes manually.

  Sorry again for the inconvenience.

  Best regards,
  Sinisa

  November 22, 2015 at 11:09 pm #5716
  Lothar Wagner

  Participant

  Klappt!

  THX!!

  November 22, 2015 at 11:22 pm #5718
  Support Staff

  Keymaster

  Great! 🙂

  November 23, 2015 at 9:11 am #5719